Frequently Asked Questions
Everything you might want to know about custom projects, repurposed pieces, and caring for handmade garments.
What types of garments can be repurposed?+
Many garments can become something new: wedding dresses, shirts, denim, coats, dresses, uniforms, quilts, and other meaningful textiles. A maker will assess the fabric, condition, construction, and your idea to recommend a beautiful, practical next step. Some materials may be too fragile or unsuitable for a particular design, and we will explain that honestly.
How does a custom project begin?+
Start by submitting the custom project inquiry at /custom. Tell us what you are imagining, what you would like transformed, and any important dates or preferences. We will review your note and follow up to discuss feasibility, materials, measurements, timing, and next steps before any work begins.
What measurements or materials are needed?+
The details depend on the project, but useful starting information includes the intended wearer's measurements, preferred fit, desired colors, and inspiration images. If you are providing fabric or a garment, include clear photos and a description of its size and condition; do not mail irreplaceable materials until the project has been discussed and accepted. We will send you a tailored measurement and materials checklist.
Can customers provide their own heirloom fabric?+
Yes—customer-provided heirloom fabric can make a project especially personal. We will first discuss its condition, quantity, sentimental importance, and the intended design so expectations are clear. Please keep the original item until we confirm the project details and shipping instructions in writing.
How are custom prices determined?+
Custom pricing reflects the design complexity, labor, pattern work, fittings, materials, special techniques, and finishing required. Because every bespoke piece is different, there is no fixed price list — we confirm the scope and the price with you before any work begins.
What is the expected timeline?+
Timelines vary by project, material condition, number of fittings, and the season. Wedding and event projects should be discussed as early as possible, with your date included in the inquiry. We will share an estimated schedule before accepting the project and communicate promptly if anything changes.
Do you ship?+
This site does not handle shipping. Because every project starts with your own clothes or fabric, each one begins with a handover — you send your materials, or bring them to us. How that happens is agreed directly, project by project, before anything moves.
What are the return and refund policies?+
There is no checkout on this site and no payments are taken here, so there is nothing for us to refund. Because every piece is one of a kind and bespoke work is made for one person, any terms for a piece are agreed directly with us, before any work begins.
How should customers care for handmade garments?+
Follow the care instructions included with your item, and when in doubt choose gentle handling: cool water, mild detergent, low agitation, and air-drying away from direct heat or harsh sunlight. Some vintage, embellished, dyed, or delicate fabrics may require hand-washing or professional cleaning. We can advise on the specific materials used in your piece.
What happens after submitting an inquiry?+
You will receive an automated confirmation email letting you know your inquiry was received. We will review the details and follow up with questions, feasibility, an estimated timeline, and the next step. An inquiry is not a booking or obligation until the scope and terms are agreed.
Are all Re-Sew pieces made by the same person?+
Yes. Re-Sew Creative is one small sewing practice — not a factory. Every piece is made by us, by hand, and every inquiry comes straight to us.
Can I request a specific maker or design style?+
You are welcome to share an aesthetic, color palette, silhouette, or inspiration. We will consider the request alongside the work it involves, the materials you provide, and your timing.
Can I browse a one-of-a-kind piece without commissioning a custom project?+
The Market at /market lists the tools and materials we recommend from other sellers, alongside any finished pieces we have to show. They are examples to give you ideas rather than a product line, and bespoke work is made from your own clothes or fabric and quoted per piece — there is no price list and no checkout. Send a custom project inquiry and we will take it from there.